Average reply timeFastest to slowestMissed replies

Every check, by day

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Time, reply or no reply, and reply time for every check that day. Opens in Excel.

Troubleshoot

Pick a group, then a room (or every room in the group). Lookout follows every TV's picture back to its source and checks each step.

First, select the source you want to troubleshoot on that room's TV (with the remote or touch panel), so Lookout checks the route that should be showing it.

Support

Report a problem to Imagine Marine Automation and follow it here.

Activity

Problems, who handled them, and how they ended.

    Add a device

    Logins

    Saved encrypted on this computer. Passwords are never shown again.

    Network

    Power

    Where it is

    More settings

    Signal goes to

    Where this device's picture or sound goes next: an Apple TV to its NVX transmitter, a transmitter to every receiver that can watch it, a receiver to its TV. Used by Troubleshoot.

    Add a rack

    Things in it that Lookout doesn't watch

    Patch panels, shelves, blanks, fans. They're drawn so the picture matches the real rack.

    LabelAt UHeightShelf

    Rooms

    Set up the boat's rooms first. Every device and audio zone picks its room from this list, so each room is spelled one way. Renaming a room updates everything in it.

    Import SIMPL

    Read the boat's Crestron programs, complete the table, verify against the network, then add.

    Import a spreadsheet

    Rooms, switches, cameras and access points. Anything else, add by hand.

    Router read-only access

    Lookout signs in as admin once, creates (or reuses) a read-only API client called "Imagine Lookout", keeps only that client, and forgets the admin password. The client can only read, and you can revoke it from the router any time.

    Add a room or devices

    Multicast addresses

    Every stream's multicast address, so no two ever share one.

    Map switch ports

    Which switch and port every device is plugged into, from the router's device list and each switch's MAC table (read-only). Nothing changes until you apply.

    Reports

    Everything Lookout knows about the boat, for files and spreadsheets. No passwords: logins only say whether one is saved.

    As-built workbook (Excel)Devices (IP, MAC, switch and port, PDU, model, firmware, IPID…), rooms, switch ports, NVX routing, multicast and power, one tab each. Printable reportThe same, as a page to print or save as PDF.

    Standard NVX names

    Room NVX Decoder, Room NVX Dedicated Encoder, and Source NVX Global Encoder for the ones every room can watch. Untick any you'd rather keep.

    Check MAC addresses

    For every device with an IP, what the network reports (the router's client list, this computer, the switches) against what Lookout has. Nothing on any device changes: missing MACs are filled in here, and a different one only if you tick it.

    Set up all switches

    For each switch, one at a time: SSH access (this computer only, Telnet off, a new password Lookout keeps, proved before saving), then SNMP (read-only). A switch that fails is left unsaved; the others carry on. Look first shows exactly what would be sent, and changes nothing.

    Set up SSH access

    Makes SSH secure: a 2048-bit key and version 2 only, SSH from this computer only, and a new random password for Lookout's own account (Lookout keeps it). Lookout signs in again with the new password before saving anything; if that fails, the old password goes back and nothing is saved.

    Set up SNMP

    Turns on read-only SNMP over SSH, with the community from Lookout (never shown here), so Lookout can map switch ports. Look first: nothing on the switch changes until you press Apply and save.

    Updated from the device

    Put a device here

    Settings

    Alerts

    Security

    Restarts are limited to 10 per person and 20 across the boat in any 10 minutes. A burst beyond that locks restarts for 15 minutes and emails you.

    People

      Restart?

      Set up two-step sign-in

      Signing in will need your password and a 6-digit code from your phone, so a stolen password alone can't get in.

      1. Open an authenticator app on your phone (Microsoft Authenticator, Google Authenticator, 1Password...).
      2. Scan this code, or type in the key below it.
      3. Enter the 6-digit code the app shows.

      Key:

      Change your password